If you are planning a move, a sale, or a trip, you want your motorbike to arrive on time and in the same condition. This guide walks you through each stage, from quote to handover, so you can book with confidence with bike-freight-transport.co.uk.
What you will learn
- How collection and delivery work, step by step
- What to do before the driver arrives
- How timing, tracking, and insurance usually play out
- Practical tips to protect your bike and save time
1) Planning and booking
Check dates and routes
Pick your preferred collection and delivery windows. Note any tricky access at either address, like gated entries or low headroom.
Request a clear quote
Share the essentials:
- Make, model, year, and approximate weight
- Running or non-running status
- Mods, alarms, or accessories
- Exact postcodes, contact names, and phone numbers
- Time restrictions or special instructions
Confirm the service
Ask bike-freight-transport.co.uk to confirm in writing:
- Enclosed or open transport
- Single operator or two-person team
- Transit insurance level and what it covers
- What is included, such as straps, soft loops, and ramps
- Estimated timelines and how you will get tracking updates
Pro tip: Book at least a week ahead for the best slots, especially around events and bank holidays.
2) Pre-collection checklist
Documents and security
- V5C or proof of ownership handy
- Photo ID if the site requires it
- Alarm or tracker instructions ready
- Keys and spare key are separated and labelled
Condition and photos
- Take clear, time-stamped photos of both sides, front, rear, tank, and wheels
- Record mileage and fuel level
Fluids and battery
- Fix any obvious leaks
- If the bike may be stored during transit, set the fuel tap to off if fitted
- Check whether the battery should stay connected for alarms
Accessories and loose items
- Remove or secure tail packs, sat navs, cameras, locks, and chargers
- Box small parts and label them with the reg or VIN
Access and loading space
- Reserve parking if needed
- Clear a straight path from storage to the loading area
3) On the collection day
Arrival and ID
Your driver will introduce themselves and confirm the plan. Share the best contact number for both ends of the journey.
Vehicle inspection
You will review the bike together against your photos. Any marks are noted on the collection record.
Loading and securing
Expect soft loops on the lower triple clamp or bars, wheel chocks, and ratchet straps. The driver keeps the bike upright, then rechecks the straps after a few minutes in case they settle.
Proof of collection
You will receive a digital or paper note with the date, time, and the driver’s name. Keep this with your photos.
4) In transit
Routing and stops
Routes are planned around delivery windows and traffic. Weather and roadworks can affect timing, so a small arrival window is normal.
Insurance
Your bike travels with the agreed cover. Keep the policy summary and carrier terms in your inbox for quick reference.
Updates
You will get status messages at key points, such as loaded, on route, and ETA. If anything changes, you will receive a revised time.
5) Delivery and handover
Arrival call
Expect a call or message 30 to 60 minutes prior to arrival, so you can clear access.
Unloading
The driver reverses the loading process, checks strap points, and rolls the bike to a flat area.
Condition check
Match the bike to your pre-collection photos. If you spot anything, report it immediately so it can be recorded and resolved quickly.
Sign-off
Sign to confirm delivery, keep a copy of the note, and save the driver’s details.
6) Aftercare and quick wins
- Wipe the strap contact points and check for any marks
- Refit accessories and check battery connections
- For long journeys, check tyre pressures and chain tension before your first ride
Practical tips from frequent shippers
- Choose weekday collections for easier access to yards and business addresses
- Avoid last light for rural addresses since visibility matters for safe loading
- Share alarm behaviour so the driver can load without false triggers
- Bundle spare parts in one labelled box to avoid delays
- Add simple landmark directions where the postcode is vague
Typical timeline
- Day 0: Quote accepted, booking confirmed, insurance noted
- Day 1 to 2: Pre-collection prep and photos
- Day 3: Collection within the agreed window, proof of collection sent
- Day 3 to 5: Transit with updates and ETA confirmation
- Day 5: Delivery, inspection, sign-off
Times vary by distance, traffic, and ferries. You will always get a realistic ETA and a prompt update if anything moves.
Helpful resources
Ask your coordinator at bike-freight-transport.co.uk for:
- A printable pre-collection checklist
- A simple photo list for condition records
- A delivery note template
FAQs
How much fuel should I leave in the tank?
A quarter tank or less is ideal. It keeps weight and fumes down and helps avoid spills during loading.
Can you move a non-running bike?
Yes. Tell us in advance so the driver can bring a winch or an extra pair of hands. Note any locked or seized wheels.
What if my address has tight access?
Share photos or a short video when you book. We can switch to a smaller vehicle or meet at a safe nearby spot.
Is my alarm a problem?
No. Provide instructions and any fobs or codes so we do not set it off repeatedly.
What if traffic or weather delays delivery?
You will be informed as soon as the schedule shifts and given a new ETA so you can plan.
Do I need to drain fluids?
No, unless the destination requires it for indoor storage. Fix any known leaks before collection.
Can I send parts or luggage with the bike?
Yes, boxed and labelled. List the items in your booking so they appear on the notes.
When you know the steps, the process is simple. Share your dates, prep with the checklist, and our team will handle careful loading, timely updates, and a smooth handover. If you are set, book your collection with bike-freight-transport.co.uk.
